How Can We Help?

Find answers to common questions or get in touch with our team.

PFGWholesale is open to trade customers only. Registering for a trade account is completely free with no monthly fees and no minimum spend required. Once your account is active you can browse our full wholesale range, place orders online 24 hours a day and manage your account, order history and delivery addresses all in one place.

To place an order, log in at pfgwholesale.co.uk, add products to your basket and select your preferred fulfilment method at checkout, either delivered to your door or Click & Collect from your nearest Freshways Wholesale branch. For credit account applications, account queries or invoice requests contact our team on 0800 4337041 or via WhatsApp at 07407437928.

Delivered wholesale orders are fulfilled from the Pentagon Food Group regional distribution centre at Dewsbury Road, Fenton, Stoke-on-Trent. We operate a multi-temperature delivery fleet covering ambient, chilled and frozen product ranges, meaning you can cover all your wholesale needs in a single delivered order without managing multiple suppliers.

We deliver to trade customers across the Midlands region. Delivery lead times and available days depend on your location and order schedule. To confirm whether we deliver to your postcode or to find out your expected delivery days, call us on 0800 4337041 or message us on WhatsApp at 07407437928.

Freshways Wholesale operates two Cash & Carry and Click & Collect branches for trade customers across the Midlands:

Freshways Wholesale Stoke-on-Trent, Ephraim Street, Hanley, Stoke-on-Trent, ST1 3SH
Freshways Wholesale Derby, 265 Harrington Street, Pear Tree, Derby, DE23 8NX

Both branches are open to trade customers and carry a wide range across ambient grocery, chilled and frozen goods, confectionery, soft drinks and catering supplies. To use Click & Collect, log in to PFGWholesale, add products to your basket and select Click & Collect at checkout. Choose your preferred branch, complete your order and wait for your collection confirmation before visiting. There is no minimum order for Click & Collect.

If you have received an incorrect, damaged or missing item as part of your order please contact our team as soon as possible so we can resolve the issue promptly.

Call us on 0800 4337041 or message us on WhatsApp at 07407437928 with your order number and details of the issue and our team will advise on the next steps.